PRIVACY POLICY

    Last updated December 17, 2024

    Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

    1. WHAT INFORMATION DO WE COLLECT?

    Personal information you disclose to us

    We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

    Personal Information Provided by You

    The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

    • Names
    • Phone numbers
    • Email addresses
    • Mailing addresses
    • Usernames
    • Job titles
    • Contact preferences
    • Contact or authentication data
    • Billing addresses
    • Debit/credit card numbers
    • Passwords

    Payment Data

    We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Razorpay.

    2. HOW DO WE PROCESS YOUR INFORMATION?

    We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

    • To facilitate account creation and authentication and otherwise manage user accounts
    • To deliver and facilitate delivery of services to the user
    • To respond to user inquiries/offer support to users
    • To send administrative information to you
    • To protect our Services
    • To identify usage trends

    3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

    We may need to share your personal information in the following situations:

    Business Transfers

    We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    Other Users

    No details will be shared to any third party service

    4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

    We may use cookies and other tracking technologies to collect and store your information.

    We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some online tracking technologies help us:

    • Maintain the security of our Services and your account
    • Prevent crashes and fix bugs
    • Save your preferences
    • Assist with basic site functions

    Google Analytics

    We may share your information with Google Analytics to track and analyse the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out include http://optout.networkadvertising.org and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

    Google API

    Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

    5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

    This functionality is under development and not available for the public as of now. We are not using any of our users personal data for any model training

    6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

    Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public.

    Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information.

    7. HOW LONG DO WE KEEP YOUR INFORMATION?

    We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

    We have carefully considered our data retention policies to ensure we handle your personal information responsibly. Our general approach is to keep your personal information only for as long as it serves the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements.

    For users with accounts on our Services, we maintain your personal information for the duration of your active account. This allows us to provide you with continuous service and ensure all your account features work seamlessly. Once an account becomes inactive, we follow specific protocols for data handling.

    After Account Termination

    When we no longer have an ongoing legitimate business need to process your personal information, we take one of the following actions:

    • Delete the information completely from our systems
    • Anonymize the data so it can no longer be associated with you
    • If immediate deletion or anonymization is not possible (for example, because your personal information has been stored in backup archives), we securely store your personal information and isolate it from any further processing until deletion becomes possible

    Legal Requirements

    In some cases, we may need to retain certain information for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements. When this is necessary, we ensure that the information is securely stored and access is strictly limited to what is necessary for these legal purposes.

    8. HOW DO WE KEEP YOUR INFORMATION SAFE?

    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

    Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

    9. DO WE COLLECT INFORMATION FROM MINORS?

    We do not knowingly collect data from or market to children under 18 years of age.

    Protecting the privacy of minors is especially important to us. Our Services are designed for adult users, and we take specific measures to ensure we do not collect information from young users. Here's our detailed policy regarding minors:

    • We do not knowingly collect, solicit data from, or market to children under 18 years of age
    • We do not knowingly sell personal information from users under 18 years of age
    • By using our Services, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to their use of the Services

    Action on Discovery

    If we learn that personal information from users less than 18 years of age has been collected, we will take immediate action:

    • We will deactivate the account associated with that user
    • We will take reasonable measures to promptly delete such data from our records
    • If you become aware of any data we may have collected from children under age 18, please contact us at rohan@polarcut.io

    10. WHAT ARE YOUR PRIVACY RIGHTS?

    Withdrawing your consent

    If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

    Account Information

    If you would at any time like to review or change the information in your account or terminate your account, you can:

    • Log in to your account settings and update your user account
    • Contact us using the contact information provided

    Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms and/or comply with applicable legal requirements.

    11. CONTROLS FOR DO-NOT-TRACK FEATURES

    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting that signals your privacy preference not to have data about your online browsing activities monitored and collected. Understanding how this works is important for your privacy choices:

    Current Status of DNT Technology

    At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

    Future Developments

    We are committed to privacy protection and will take the following steps regarding DNT:

    • If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice
    • We will continue to monitor developments in DNT technology and update our practices as needed

    12. DO WE MAKE UPDATES TO THIS NOTICE?

    Yes, we will update this notice as necessary to stay compliant with relevant laws and to reflect changes in our practices.

    We maintain our Privacy Notice as a living document that evolves with our Services and legal requirements. Here's how we handle updates:

    Update Process

    • The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice
    • For material changes to this Privacy Notice, we may notify you either by:
      • Prominently posting a notice of such changes
      • Directly sending you a notification about the changes

    We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information. Your continued use of the Services after any changes to this Privacy Notice will constitute your acceptance of such changes.

    13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

    If you have questions or comments about this notice, you may contact us at:

    Polarcut Technologies PVT. LTD.

    7th floor, Palm Court, 704, Mehrauli-Gurgaon Rd

    Industrial Estate, Sector 16, Gurugram, Haryana 122007

    India

    Email: rohan@polarcut.io

    14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

    Based on the applicable laws of your country, you may have the right to:

    • Request access to the personal information we collect from you
    • Request details about how we have processed your information
    • Correct inaccuracies in your personal information
    • Delete your personal information
    • Withdraw your consent to our processing of your personal information

    To exercise these rights, please fill out and submit a data subject access request. These rights may be limited in some circumstances by applicable law.